To that end, we encourage and enable our delighted new-home buyers to select from an increasingly diverse and ever-changing array of our curated custom products and finishes before we begin construction. Most often, these selections are conveniently chosen in our Design Center while working closely with our very talented in-house interior designer. The selections that are offered in our Curated Custom program are of very high-quality while providing exceptional value and feature familiar brand names with rock-solid warranties. This helps us to build very efficiently and keep your budget in check along the way.
Whenever necessary, we will happily accommodate a special request from a homebuyer, assuming the product or system is available and within an agreed budget… or the budget is revised to include it.
This “customization” process is a two-way street of responsibility and respect. We rely on our clients to make their selections on time to avoid delays in delivery and construction.
We do our part by establishing deadlines and milestones as part of the construction agreement. We identify when materials and finishes need to be ordered so they are on the job site to maintain our construction schedule. Our schedule also confirms “lead times”—the time between when a product is ordered and when the supplier can deliver it—so that we can coordinate its installation with the proper contractor.
Every missed deadline almost always results in a delay in construction… which invariably translates to additional costs. Worse, it can trigger a domino effect, affecting not just its point in the schedule, but also several others that follow. Homebuilding is a linear process, often requiring one step to be finished before another can start; a glitch can, therefore, ripple through the schedule, affecting tasks and deadlines that might appear unrelated.
Over the years, we’ve not only come to expand the choices we allow homebuyers to make—from minor structural changes to any number of finishes—but also how to accommodate those choices in the overall scheme and schedule of the project. We leave plenty of leeway for lead times (especially for new or unfamiliar selections) and use technology to find reliable sources for special orders.
Our ultimate goal is to deliver an extremely satisfying experience and exceed our clients’ expectations. We coach new-home buyers to understand the building process and the critical role they play in it, and leave ample time to enable comfortable, unrushed decisions. We are here to advise, offer choices, and ultimately fulfill dreams—as well as build homes that will stand the test of time and evoke memories that span generations.